Company Profile

Country Cool Office

Established in 2005 concentrating in air conditioning only, Country Cool Air Conditioning (Pvt) Ltd has gradually grown to be the preeminent designer, supplier, installer, servicer and repairer of Heating, Ventilation, and Air Conditioning systems (HVAC). We focus on international quality air-conditioning and refrigeration units for industrial, commercial and domestic use. Our market coverage includes both domestic and export at a fair price and competitive return to our shareholders 

OUR VISION:
To be the leading distributor and repairer of Heating, Ventilation, and Air Conditioning (HVAC) and refrigeration systems and allied products in Zimbabwe  and within the SADC region by the year 2015.

OUR MISSION:
To distribute, install, service international quality air-conditioning units for industrial, commercial and household use for both the domestic and export markets at a fair price and competitive return to our shareholders.

OUR VALUES:
To conduct our business with honesty and integrity and develop and sustainable mutually beneficial relationship with our clients and suppliers to achieve sustained growth and profitability.

In doing this we are guided by these core values:

  • Superior Service:   We place customers at the centre of our activities and our quest to satisfy their needs drives everything we do. 
  • Teamwork: Our biggest and most important resource is our people and we put together the diversity of our skills to achieve success.
  • Reliability: Our commitment to service is embodied in our belief in the ISO 9000 family of quality standards, which we will use to ensure continuous improvement of both our customer service and product offering.
  • Innovation: We continuously seek new ways to add value to our stakeholders’ business, be they customers, employees or suppliers.  We believe in win-win relationships.
  • Professionalism: We live by a results oriented culture.  Ethics, fairness and honesty are the hallmark of our business relationships.
  • Excellence: We are determined to keep walking the road of ISO 9000 quality standards to continuously improve our customer service and product offering.